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If you've forgotten your password, you can click on the "Forgot Password" link on the login page. The system will guide you through resetting your password by entering the email or phone number you used to register. You’ll receive an email or SMS with a link to reset your password. Follow the instructions to complete the process.
This could be due to several reasons. First, please ensure that your internet connection is stable. Then, double-check that you entered your username and password accurately, including any capitalization. If the problem persists, your account may be temporarily locked or there may be another security issue. Please contact our customer support team for assistance.
This usually means that the username you entered is not in our system. Please confirm that you typed the username correctly, without any spelling errors or extra spaces. If you're a new user, you may need to register before logging in.
No, we only support registration and login using a valid email address at present.
Being logged out automatically could be due to several reasons, such as session expiration from inactivity or browser cache issues. Try clearing your browser’s cache, logging in again, or checking your account's login history. If the issue persists, please email us at support@sugardaddymeet.com for help.